Troubleshooting XStream Xtra

When you encounter problems with XStream Xtra, please follow the instructions below.

If you have one of the following issues, follow the links to get help:

Up-to-date troubleshooting info from the support team

Check out the online support page which contains the latest information, workaround and fixes, offered by the XStream Xtra technical support team:

Support information on the XStream Xtra website

General troubleshooting steps

If none of the issues above match your situation, continue through the following steps, which fix many problems with XStream Xtra.

  1. Update XStream Xtra. See Updating XStream Xtra to the latest version for instructions.
  2. Update Windows. Make sure your operating system is up-to-date. See Windows 7 Help for more information.

Still need help with your problem?

If nothing helped and you could not find a satisfying answer in any of the information resources, please report the problem to our technical support team.

Reporting technical problems to the support team