Troubleshooting XStream Xtra
When you encounter problems with XStream Xtra, please follow the instructions below.
If you have one of the following issues, follow the links to get help:
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XStream Xtra crashes
This procedure guides you through the steps to fix a crash, and to report and get help fixing a crash. -
XStream Xtra does not activate
This article covers the most common problems which may occur during product activation, and how to solve them. -
Amazon download fails
When a download from amazon fails you may restart the download.
Up-to-date troubleshooting info from the support team
Check out the online support page which contains the latest information, workaround and fixes, offered by the XStream Xtra technical support team:
General troubleshooting steps
If none of the issues above match your situation, continue through the following steps, which fix many problems with XStream Xtra.
Still need help with your problem?
If nothing helped and you could not find a satisfying answer in any of the information resources, please report the problem to our technical support team.